abbey current account review

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Average Ratings

Ease of use	2.5/10
Customer Service	0.9/10
Reviewer Rating	1.5/10
Overall Rating	1.8/10

4% Recommended1 out of 25 Reviews

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Review of Abbey Current Account

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By Guest. on 20th Feb 2008

Guest.'s Ratings

Ease of use	6/10
Customer Service	1/10
Overall value	2/10
Guest.'s recommendation

Good Points

Clear statements

Bad Points

Statements arrived late. Customer service poor and difficult to obtain response. Call centre in abroad. It took ten minutes to establish that charges levied were in error.

General Comments

I have had this account for a number of years but I have become exasperated by unkept promises of return phone calls. I am about to transfer to another bank's account.

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