Kololi, Mansea Beach Review

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3.8 stars
Average rating for this product is: 3.8 out of 5

From 4 ratings and 23 reviews

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cuxoni's Review of Kololi, Mansea Beach Gambia

19th Feb 2008

Overall Rating

4 stars
  • Value for money
    5 stars
  • Board Basis
    Not supplied
  • Accommodation
    3 stars
  • Food
    1 stars
  • Location
    3.5 stars
  • Date of stay
    02/2008
  • Tour Operator
    Thomas Cook
  • Customer Service
    4.5 stars
  • Resort
    4.5 stars
Good Points

Clean, relaxed, friendly. Staff are generally helpful. Room cleaners are fantastic, and the poolside workers are all good lads. Even the bumsters at the bar outside are entertaining. Just be nice to them, they'll not beg or rob you!


Bad Points

Some of the rooms aren't as good as others, certain members of staff seem disinterested but it's easy to get hold of someone who is. Maybe a little intimidating walking over dirt football pitch at night in the dark. But I wouldn't say it was dangerous in the slightest. Breakfast isn't the best.


General Comments

At first we were in a room in A block. This room was in pretty desperate need of refurbishment, was very noisy as it was above the kitchen, had a balcony overlooking the bins and workers rest area, and the double bed was 2 singles pushed together and was pretty cramped!
Having asked to switch rooms, we had to come back later to speak to someone more senior, but this wasn't a problem at all. I'm not a complaining type, I understand it's a 2 star basic hotel and don't expect luxury, it just seemed obvious we had probably one of the worst rooms!
Then we moved to E block and the difference was amazing! This room nice and big, spotless, with a nice view. I'd say it was decent 3 star standard. We couldn't be happier. I think this explains why there's so many mixed reviews on the hotel.
Basically, if you get a nice room you're set - if not you might be disappointed. If you are make sure you say something, hopefully they'll sort you out.

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