abbey national business bank account review

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Average Ratings
Customer service	1.3/10
Value for Money	2.5/10
Reviewer Rating	1.5/10
Overall Rating	1.9/10

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10% Recommended7 out of 68 Reviews

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Review of Abbey National Business Bank Account

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By Guest. on 19th Feb 2008

Guest.'s Ratings
Customer service	0/10
Banked with company	1 year and over
Value for money	0/10
Overall value	0/10
Guest.'s recommendation

Good Points

Light on charges if you are generally in credit

Bad Points

General Comments

Awful customer service. They "lost" a CHAPS payment to my account. Furthermore their customer service team have advised me that it can take up to 8 weeks to investigate this matter!!! Apparently their investigations department don't have any phones in the room either and the only method of communication is e-mail. Once this debacle has been sorted I shall be changing banks

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