Urban Outfitters Review

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Urban Outfitters
★★☆☆☆
2.1
From 22 reviews
32.0% of users recommend this

  • Quality of service

  • Layout of shop

  • Value For Money

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newheart's review of Urban Outfitters

“I ordered an item from their online store and when it...”

☆☆☆☆☆

written by newheart on 18/02/2008

Good Points
None at all!

Bad Points
Customer services staff were rude and unhelpful

General Comments
I ordered an item from their online store and when it arrived they had sent the wrong thing. It was tatty and still had the security tag attached, and I had to send it back at my own expense! I would never shop with them again, as there are plenty of cheaper, more pleasant online retailers with much better customer service.

  • Bag £25

    Goods purchased & cost

  • Layout of shop

  • Value For Money

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