RAC Car Insurance Review

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RAC Car Insurance go to www.rac.co.uk
1.9 stars
Average rating for this product is: 1.9 out of 5

From 4 ratings and 26 reviews

Thumb down 35% of users recommend this product

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Guest's Review of RAC Car Insurance

15th Feb 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Reason for going with this company
    Cheapest Quote
  • Driver Type
    Lady Driver
  • Customer Service
    0 stars
  • Have you made a Claim
    Claimed Over a Year Ago
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    ZURICH
Good Points

None


General Comments

DO NOT INSURE WITH THE RAC.
Agree with someone else's comment identifying the RAC are great for breakdown but they should stop there. I was in a non-fault accident while insured with the RAC and they settled despite me requesting they fight the case. They said it was not in there best interests to fit the case (cheaper to settle!) Nevermind my best interests eh!! I took it to the Insurnace Ombudsman who investigated the RAC and agreed they were in the wrong and instructed them to reinstate my non-claims. They couldnt even do this right. It took three phone calls to sort this out. The whole process from the accident to this letter took 2 years. Yes, 2 years of complete upset. You ring and they don't know whats going on, put you on hold for ever and ever and ever and its not a free phone number! And if you get someone that speaks english considering yourself doing well!
I do not have a positive word to say about RAC insurance. I feel for anyone that needs to make a claim, regardless of fault.

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