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- 02 broadband, www.o2.co.uk
- Guest.'s review
Have a picture of 02 broadband, www.o2.co.uk?, please send it to us.
| Reliability | 6.4/10   |
|---|---|
| Customer Service | 6.5/10 |
| Speed Consistency | 6.6/10 |
| Value for Money | 7/10 |
| Reviewer Rating | 6.3/10 |
| Overall Rating | 6.4/10 |
By Guest. on 14th Feb 2008
| Reliability | 10/10 |
|---|---|
| Customer Service | 10/10 |
| Speed Consistency | 8/10 |
| Value for money | 9/10 |
| Overall value | 10/10 |
 Guest.'s recommendation | |
Fantastic Customer Service on freephone number. Good Speeds.
None so far.
Recently swapped to O2, having been with AOL for several years. O2 has been a revelation. Customer service is fantastic. When you sign up, there are regular text and email messages to give you progress on your order. Wireless box delivery was prompt and you can choose where and when it is delivered. Service up and running on the promised date. Install is quick and easy. Have had a couple of subsequent techy queries (wanting to ditch our Norton, for the free McAfee supplied by O2 - the helpline is free and service prompt (from a UK based call centre with polite and knowledgeable staff). Just hope they can keep up the great service.
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 1 | 0 | 0 | 0 |
Total Respect: +1
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dilus
on 18th Feb 2008