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| Reception | 3.1/10 |
|---|---|
| Customer Service | 1.6/10 |
| Reliability | 2.4/10 |
| Extra Features | 1.9/10 |
| Value for Money | 2.4/10 |
| Reviewer Rating | 2.3/10 |
| Overall Rating | 2.3/10 |
By shawzer321
on 13th Feb 2008
| Reception | 5/10 |
|---|---|
| Customer Service | 1/10 |
| Reliability | 1/10 |
| Extra Features | 3/10 |
| Value for money | 3/10 |
| Overall value | 2/10 |
| | |
Speedy installation of phone line when told BT it was urgent and required it quick. Waiting 40 mins (and being charged) to wait for Customer Services then to be put through to several depts, dont think customers should be made to pay to call for BT faults. Would only try and communicate through email to BT due to Customer Services being so hard to reach for simple tasks.
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