MBNA Credit Card Review

Watch this item
0.7 stars
Average rating for this product is: 0.7 out of 5

From 0 ratings and 10 reviews

Thumb down 10% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item

maum's Review of MBNA Credit Card

Overall Rating

0 stars
  • Value for money
    0 stars
  • Loyalty scheme
    Yes
  • Used card for
    1 year and over
  • Customer service
    0 stars
Good Points

None


Bad Points

Customer Satisfaction Staff that I spoke to did not know how the points reward scheme works! I had to end up providing information to him which should have been part of his MBNA training... if there was such a thing...


General Comments

I would only use MBNA card occasionally now where a trader does not accept American Express (you get cash rewards on your purchases!)
I saw a small picture of a wristwatch in their small catalogue that came through the post (with other junk) and I decided to swap some of my points for the watch. The voucher arrived from Argos promptly for the swap... I had a good look at the watch and I did not like the watch all that much so I decided not to swap. I called Argos instead and they said if I returned the voucher to Argos they will refund my points, but when I spoke to MBNA they told me that once the voucher is issued, according to MBNA points reward scheme Terms & Conditions, there is no way I can get the points back. The voucher has now expired and I cannot get either the Watch or my points back!

All those collecting points and looking to swap them for goods, be warned! Please read the T & C.

The actual value of the MBNA points compared to other cards seems to be very low and I am not exited by it at all.


Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

maum's review has yet to be rated - Be the first!

How helpful did you find this review?