Guest's Review of British Gas
10th Feb 2008
Overall Rating
- Value for money
Excelent year round service. Reliability and good value for home.
Bad Points
Sometimes you can be on hold for ages.
General Comments
British Gas provide excellent piece of mind. They are always on hand if you need them, although sometimes (usually bank holidays) it can take a while to get in touch with someone on the phone. However, their service is impecible and the repair men are always polite and knowledgeable. They go out of their way to explain the problem in easy to stand language, which is a real help. The satisfaction comes from knowing that if you pay monthly there will be no hidden extras to any repairs you need.
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