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- Carcraft, Darleston, West Midlands
- anthonypilgrim's review
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| Customer service | 1.1/10   |
|---|---|
| Value for Money | 2/10 |
| Overall rating | 2.2/10 |
By anthonypilgrim on 9th Feb 2008
| Town/City | West Mislands |
|---|---|
| Customer service | 9/10 |
| Value for money | 8/10 |
| Overall value | 9/10 |
 anthonypilgrim's recommendation | |
Discounts for those who 'play the game'
Wide choice of cars
Online discounts
Credit prices are very expensive
Windscreen prices very expensive
I bought a car from Carcraft West Midlands 3 months ago. I had read these reviews, so went very weary of what I was going to find. I have read many reviews of bad cars, pushy salesmen, overpriced credit options etc etc.
However, got speaking to a salesman, who explained how car craft worked, then left us alone to browse the 1000+ cars on site. We found the car we wanted online so knew what to look for. The important thing to remember is to go online first. We printed off a certificate that allowed us to get our car for £6000, compared to the £7500 windscreen price. The upside is you instantly knock a large amount off the car (they do this to get business in through the door for those who usually wouldnt go near the place), but you do only get a 3 month guarantee on the car. Pay full price and you get 2 years.
Traded in our car, originally offered £600 for my car worth privately about £900 (but dont forget, they sell them off at auction, so £600 would be about right), however after I kept saying the price was too expensive for the car it went up by another £150.
The big warn is the credit. Its expensive, so if its an option for you arrange a loan elsewhere or pay cash. Going against other reviews on this site, they let me pay with cash with no problem. Just keep those cards close to your chest until you have struck a deal. If you mention you are paying via some other means than their credit you might not get such a good deal.
The car? Well no problems yet, car has full service history, just MOT'd (and not by carcraft).
Unlike most others, I would shop again. I will say I'm glad I got the sales people I did, others looked a bit pushy, but just take your time.
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