GB Airways Review

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3.4 stars
Average rating for this product is: 3.4 out of 5

From 1 rating and 6 reviews

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suelav33's Review of GB Airways

9th Feb 2008

Overall Rating

2 stars
  • Value for money
    3.5 stars
  • Flight From - To
    Malta - England
  • Flight on time?
    3.5 stars
  • Comfort on flight
    4 stars
  • Flight Date
    December
  • Ticket class
    Economy
  • Customer service
    0 stars
  • Quality of food
    0 stars
Good Points

Airline staff very polite


Bad Points

Poor customer services


General Comments

We traveled to and from Malta over the Christmas period. On the flight out we sat in the middle of the plane, and before the cabin crew had served half the plane they had run out of both hot and cold food. On the return flight they issued the menus and then announced they had no food except a few vegetarian breakfasts. This seemed rather strange as they explained that the passengers on the flight to Malta had eaten the chicken Korma. The flight from Malta was at 12.40pm therefore the passengers flying to Malta supposedly had chicken Korma for breakfast.
I emailed my comments the last week in December and have just received a bog standard reply which does not answer my questions (Feb 9th). How's that for customer service?

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