Guest's Review of EDF Energy
9th Feb 2008
Overall Rating
- Value for money
Brilliant marketing skills to get new customers
General Comments
Brilliant marketing skills to get new customers. Changed from southern electric to EDF january 2007 after receiving e-mail promising price freeze till summer 2010, Two weeks ago received letter saying my electric was going up. Phoned up to query this and was told it was a mistake and my account would be amended and a new prepayment key would be sent out to rectify the price increase, 3 days later no key arrived so phoned again, only to be told that the offer I supposedly took up 12 months ago was not eligable to people living in the south !!!! Now going back to southern electric.
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