Citibank Platinum Credit Card Review

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Citibank Platinum Credit Card
0.6 stars
Average rating for this product is: 0.6 out of 5

From 0 ratings and 10 reviews

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Guest's Review of Citibank Platinum Credit Card

8th Feb 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Loyalty scheme
    Yes
  • Used card for
    1 year and over
  • Customer service
    0 stars
Good Points

Hilton Honors points


Bad Points

Absolutely the worst customer service you can imagine.


General Comments

Do not get a Citi card if you ever expect to dispute a charge and expect the protection of Federal Law. You cannot depend on anything a representative tells you over the phone, they frequently ignore written communications, and they do not investigate disputes as they are required to do under law. They are very good at rebilling the disputed charge (without investigation) and even adding interest, resulting in the need for additional letters and calls to their worthless customer service department. Go with American Express. They have their act together and conduct thorough investigations of any disputes.

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LenderBalance Transfer RateBalance Transfer DurationPurchase RatePurchase DurationAPR  
Virgin Credit Card0.00%3 months16 months 2.98% or £3.00 fee3 months16.60%
BT Standard Credit Card0.00%3 months13 months 3.00% fee3 months16.90%
MBNA Platinum Plus Visa0.00%3 months13 months 2.90% fee3 months15.90%