Have a picture of Barclays Current Account?, please send it to us.
Picture courtesy of Ross G.
| Ease of use | 3.3/10 |
|---|---|
| Customer Service | 1.9/10 |
| Reviewer Rating | 2.2/10 |
| Overall Rating | 2/10 |
By Guest. on 8th Feb 2008
| Ease of use | 0/10 |
|---|---|
| Customer Service | 0/10 |
| Overall value | 0/10 |
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Unfortunately all the other banks seem to just as bad Lloyds - personal account for over 30 years.
You now need to give them a special security code before they will tell you the opening hours for a specific branch.
(1) A customer's cheque for £ 849 was paid into our current account on 31 December 2007. On 2nd January the £ 849 was taken out of the account by barclays - but they failed to advise us of this.
When we contacted them a few days later they could not tell us why this was !!!
After two weeks they still could not tell us !!!!
Reluctantly forced to ask our customer for assistance - fortunately he also banked with Barclay's (ought to know better !!!) and was able to confirm that the cheque had gone through his
account a few days earlier. Our local branch was able to confirm this - and you might have expected that this would be the end of the matter. On 31 January we were told it would be sorted within 48 hours - but now seven days later its still not been done.
(2) Everything has to be chased up time and time again before they get it right.
Important, please be aware that:

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