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- rgw's review
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| Value for Money | 1.9/10  |
|---|---|
| Overall rating | 1.3/10 |
By rgw on 7th Feb 2008
| Date of hire (month/year) | 12/2007 |
|---|---|
| Country & City of hire | Malta, Valetta Airport |
| Condition of vehicle | Poor |
| Choice of vehicles | Poor |
| Value for money | 1/10 |
| Overall value | 0/10 |
 rgw's recommendation | |
Cheap
Unsafe, in my opinion.
My wife and I collected our easyCar rental car from Billys Car Hire at Malta airport on Friday 28 December, and delivered it back three days later - amazingly in one piece (us and the car!).
It was a disgrace. The Kia Avella car we were supplied was at least 10 years old (it was only manufactured between 1994 and 1998), it had 93,000km on the clock and it was in a tatty condition.
Worse than that were the faults:
1. The passenger seatbelt was faulty (would frequently pop out of the socket).
2. The intermittent windscreen wiper did not work (which was a big problem, as it rained throughout our trip).
3. The power steering occasionally lost power, making the car almost impossible to steer.
4. On tick-over the engine speed hunted up and down and the car constantly threatened to stall.
easyCar's response to my complaint bordered on the negligent.
They wrote:
"We would like to point out that the car in question is certainly not a 10 year old car. It is true that the mileage is high however being a frequently rented car it is quite obvious for the mileage to exceed the client's average annual mileage.
"We feel we have nothing more to add on this case."
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