New Look Store Card Review

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1.7 stars
Average rating for this product is: 1.7 out of 5

From 9 ratings and 37 reviews

Thumb down 27% of users recommend this product

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smorbey's Review of New Look Store Card

6th Feb 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Ease Of Making A Payment
    0.5 stars
  • Card Benefits
    None
  • Customer Service
    0 stars
Good Points

None


Bad Points

Bad service


General Comments

I rang up to ask for the full amount I owed which they told me, and I paid it off in full there and then.
I then received a statement saying I owed around £1.40.
I rang back and asked what it was and they said it was interest - they did not include the interest I owed when I rang to ask what my balance was.
I offered to pay the interest off on the phone but they wouldn't accept such a small amount and told me to pay in-store which is so inconvenient.
Once you open a card with them they forget about you and the time you hear from them is when you receive a statement.

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