Have a picture of Kwik Fit Tyre and Exhaust Centre?, please send it to us.
Picture courtesy of georgia wilson.
| Value for Money | 3.4/10  |
|---|---|
| Reviewer Rating | 3.2/10 |
| Overall Rating | 3.7/10  |
By AdeJ on 6th Feb 2008
| What city and county/state is the company based in | London |
|---|---|
| Value for money | 8/10 |
| Overall value | 0/10 |
 AdeJ's recommendation | |
Fixed price menu - if they don't recommend 'extra necessities'.
Either the call centre doesn't have a clue what the garages actually do, or the garages don't care about central policies.
Checked with the call centre that morning slots were available and booked and prepaid a full service.
Took the morning off work, drove to the centre only to be told they dont do any slot other than 0830-1730. Called the call centre who again confirmed they operated time slots and the centre manager was wrong; they disagreed and refused to even see if they could get it done that morning, claiming the four cars booked in would be on the ramps for 8 hours and they "fit them in around the jobs that come in"
Refunded, but that doesn't make up for the completely wasted morning off work - they clearly have no idea what their policies or practices actually are!
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