ScreamingNeon's Review of Business Post Ltd
5th Feb 2008
Overall Rating
- Value for money
none
Bad Points
Poor service. Next day delivery is a joke
General Comments
Waiting in for a "next day" delivery, parcel didn't arrive. Tracking the parcel, I noticed that it had been put on the van but the van returned to the depot without attempting to deliver it!!!! Okay, I can wait another day for it. Tracking the next day I noticed it hadn't been put back on the van. I rang them to ask why and they did not know or care. I threatened to speak to the manager and was then told an agency driver would deliver that day. 24 hours late but at least I got it. Waiting for a delivery today and noticed on the website that it is still stuck halfway so no next day delivery again!!!! Also noticed that there is a "Scan Discrepancy" midway so if it does arrive in the next couple of days (already 24 hours late), does that mean only half of it will arrive?
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