Dial Direct Car Insurance Review

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0.5 stars
Average rating for this product is: 0.5 out of 5

From 0 ratings and 20 reviews

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Guest's Review of Dial Direct Car Insurance

5th Feb 2008

Overall Rating

0.5 stars
  • Value for money
    0 stars
  • Reason for going with this company
    Best Cover
  • Driver Type
    Lady Driver
  • Customer Service
    0.5 stars
  • Have you made a Claim
    Currently Claiming
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    Through company
Good Points

Were good insurance company until I bought a new car...


Bad Points

Don't ever try to leave them!!! Big Problems!


General Comments

I had been insured with Dial Direct for 4 years with no claims, I bought a 3year old car, and asked them to insure this.
They quote me over £950 from the current £450 I had been paying for my current car.
I decided to go with another company they quote me £490 for my new 3year old car!!!!
I would of been happy to stay with dial direct but no way was I going to pay this sort of money.
That's when the problems started, they said they were going to charge me a £55 cancellation fee for cancelling my policy, okay, fair enough.. then they took over £200 from my account!!!! I tried calling them "no one can speak to you for 48 hours" they told me. I told them" that's not good enough, you have taken over £200 out of my account, I want to know why!" They keeping trying to tell me I had to pay for a short term rate, as I was cancelling my policy earlier. Story - still trying to find out why they have taken £200 out of my account.

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