Mooose's Review of Inghams
4th Feb 2008
Overall Rating
- Value for money
- Customer Service
- Have you booked through this tour operator before?No
Good points, we got to the resort in the end, the airline was helpful and flexible and helped resolve the mess Inghams left us in. Unresponsive to concerns voiced prior to travel, flights booked with impossible airport connection times, no help when stranded miles away due to missed connections, we missed 4 out of 6 flights, the rep claimed to have done things which blatantly had not been done. Rep only wanted to sell trips not assist with issues, refused to refund additional costs incurred of getting to resort, flights oversold despite reconfirming bookings and party split up, traveling as a group booking was pointless as the group was still split up into separate bookings which made re-arranging the many flights a massive task, also the hotel room bookings were ridiculously wrong when we arrived. Overall no help or use as an operator, added no value to our holiday, they just caused stress and disappointment.
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