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- Guest.'s review
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| Flight on time? | 6.6/10   |
|---|---|
| Customer service | 4.9/10 |
| Comfort on flight | 5.3/10 |
| Quality of food | 4.8/10 |
| Value for Money | 4.8/10 |
| Reviewer Rating | 4.8/10 |
| Overall Rating | 4.9/10 |
By Guest. on 3rd Feb 2008
| Flight Date | 09/2007 |
|---|---|
| Flight From - To | Faro |
| Ticket class | Economy |
| Flight on time? | 9/10 |
| Customer service | 9/10 |
| Comfort on flight | 8/10 |
| Quality of food | 7/10 |
| Value for money | 9/10 |
| Overall value | 9/10 |
 Guest.'s recommendation | |
The staff are very pleasant and helpful. The seats are comfortable and the leg room (although not great) has been better than I have experienced wth other airlines. Checking in is great, can be done online the day before or there are a variety of different options availiable at the airport as well.
Luggage was broken.
I have flown with BA several times in the past and where ever possible I have tried to book flights with them rather than other airlines. The staff have always been very polite and helpful. The food is ok (better than most other food I have had inflight!). I have had my luggage broken a couple of times although I think this is more to do with the baggage handlers than BA themselves and even though this has happened, they have always got me a replacement quickley.
Flights are generally ontime and I have even arrived at my destination before the estimated time which has been fantastic. I have flown both long haul and short haul with BA and found both to be of a good standard which I would expect from BA.
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