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Picture courtesy of Louis Trabocco.
| Content | 1.6/10   |
|---|---|
| Reliability | 3.9/10 |
| Customer Service | 2.1/10 |
| Speed Consistency | 4.3/10 |
| Value for Money | 2.2/10 |
| Reviewer Rating | 1.6/10 |
| Overall Rating | 1.7/10 |
By djbobeb
on 3rd Feb 2008
| Reliability | 5/10 |
|---|---|
| Customer Service | 0/10 |
| Speed Consistency | 5/10 |
| Value for money | 1/10 |
| Overall value | 1/10 |
 djbobeb's recommendation | |
Was connected most of the time and at fairly good speeds (approx 2meg+).
They were very expensive, and when I left have still to this day not refunded me the money they took out of my bank for the month I wasn't with them (been 12 months since I left).
Good service, but very expensive indeed. Technical Support staff were difficult to understand on the telephone which made sorting problems more of a pain then the internet problem itself. I am very upset at their customer services as it has been over 12 months since I left them as an ISP and they still have not given me my 1 month payment that they owe me, and therefore I have written to TV's Watchdog in case this may be an issue for other users too.
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