Escentual www.escentual.com Review

Click here if this is your business
Escentual www.escentual.com
★★★★★
4.8
95.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

JANE DR's review of Escentual www.escentual.com

“I ordered a hairbrush from this company. They took my...”

☆☆☆☆☆

written by JANE DR on 22/11/2003

Good Points
There are no good points about this company.

Bad Points
Everything is bad - delivery of goods(didn't happen), service (NULL), response (unhelpful and deceitful)

General Comments
I ordered a hairbrush from this company. They took my money and have never delivered the hairbrush despite repeated calls and emails. They are not a company to trust or do business with -- WARNING!!!!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Jane Dr's Response to JANE DR's Review

Written on: 17/12/2003

After filing a negative review and sending escentual that information and notice of action I might take, I have unexpectedly received the hairbrush that I ordered 3 months ago! So I recommend (if you are foolhearty or desperate to deal with this company) that you follow your order up with letters, emails, and telephone calls if it is not shipped within the time promised.
<br>
<br>It finally worked for me!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 1 0