Lloyds TSB Select Bank Account Review

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1.3 stars
Average rating for this product is: 1.3 out of 5

From 1 rating and 12 reviews

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chainz's Review of Lloyds TSB Select Bank Account

Overall Rating

0 stars
  • Customer Service
    0 stars
  • Ease of use
    0.5 stars
Good Points

Lots of branches.


Bad Points

Horrible customer service, extremely high overdraft fees.


General Comments

Lloyds TSB started out ok, but as soon as there was a problem I could not find anyone who could help me. There customer service as a whole is a poor, the individual people are nice enough but the system as a whole is useless. It took me weeks to get my password for internet banking and I got charged £180 for being overdrawn by £30 for 2 weeks! Every time I phoned them with a problem I got passed from person to person or told to phone another number, the branches couldn't help me either. This cost me a lot of money because none of their 'customer service' numbers are free phone. Very frustrating.


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