yorkshire bank internet banking www.ybonline.co.uk review

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Average Ratings
Ease of Use4.4/10 Based on 32 ratings
Value for Money4/10
Reviewer Rating3.9/10
Overall Rating4/10 Based on 67 ratings
40% Recommended18 out of 45 Reviews

Review of Yorkshire Bank Internet Banking www.ybonline.co.uk

By Guest. on 29th Jan 2008

Guest.'s Ratings
Used service for0 - 6 Months
Ease of Use1/10
Value for money1/10
Overall value1/10
no Guest.'s recommendation

Good Points

None

Bad Points

Difficulty with log-in.

General Comments

As I work away I thought it would be ideal to have internet banking. I re-registered about 1 month ago and it worked. I have spent all today trying to access my account without success. It keeps telling me wrong password/customer reference. I use the same password for everything, so cannot understand it. Telephone calls to help line have not proved to be very helpful, just try again in 15 minutes, or engineers are in. It is so frustrating, I give up.

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