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- Guest.'s review
| Customer service | 5/10  |
|---|---|
| Overall cleanliness | 6.4/10 |
| Value for Money | 4.6/10 |
| Overall rating | 4.8/10 |
By Guest. on 28th Jan 2008
| Date of use (month/year) | 1/08 |
|---|---|
| Transport links | Average |
| Range of shops | Average |
| Eating facilities | Average |
| Customer service | 4/10 |
| Overall cleanliness | 7/10 |
| Value for money | 5/10 |
| Overall value | 5/10 |
 Guest.'s recommendation | |
Until recently, one of the more civilised UK airports
Madness at Security
Travelling on January 19, 2008 with hand luggage and liquids in the prescribed plastic bag, my contact lens solution (about 50ml in a 100ml bottle, clearly labelled etc was "taken for testing". The "tester" used un-gloved un-washed hands to open up my sterile solution, and said it had tested "positive" and could not be taken in hand luggage - she had no idea what it tested positive for however. Supervisors appeared, said my lens solution had tested positive for peroxides. I pointed out this was not surprising since the contents (dilute solution of 3% hydrogen peroxide) were clearly stated on the bottle. I travel regularly, fly all over the world and my lens solution has always travelled with me (with theft/loss of checked in baggage at UK airports, most contact lens wearers are not happy to check in contact lenses and solution).
As a Professor of Clinical Pharmacy I consider this practice at Birmingham to be potentially dangerous to travellers who wear lenses. As a Chartered Chemist who is aware of the maximum energy that could be released from such a solution, this restriction in the name of "security and safety" is ridiculous. The airline new nothing about this practice and also felt it ridiculous. There is no prohibition of contact lens solutions of 100ml or less on either Birminham International Airport or DFT websites.
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