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| Content | 3.5/10   |
|---|---|
| Reliability | 3.1/10 |
| Customer Service | 2.6/10 |
| Speed Consistency | 1.9/10 |
| Value for Money | 3/10 |
| Reviewer Rating | 2.7/10 |
| Overall Rating | 2.8/10 |
By Guest. on 27th Jan 2008
| Reliability | 1/10 |
|---|---|
| Customer Service | 0/10 |
| Speed Consistency | 0/10 |
| Value for money | 0/10 |
| Overall value | 1/10 |
 Guest.'s recommendation | |
Used to be a very happy customer. Now they are not as good in my experience. Possibly OK if you only want to use the web, don't care about speed, and will never need technical support.
i would recommend to not go with eclipse if you use anything other than the web! Even web speeds drop right down to almost nothing sometimes for me, and everything else is almost unusable. Except for a few (largely unpredictable) hours at the weekend, expect download speeds of 3kB/s or worse and being unable to connect to anything. No torrents, no p2p, no gaming, news servers too flaky to read.
This happens even on the old 512k accounts which claim not to have any bandwidth shaping. The t&c have been changed without any warning and are now impossible to find on the website. If I ask the support staff I will get no help whatsoever.
I do not recommend Eclipse Internet for your Broadband Internet Provider.
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