sms (special mail services) courier review

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Average Ratings
Value for Money1.3/10
Reviewer Rating1.3/10
Overall Rating1.3/10 Based on 167 ratings

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12% Recommended20 out of 165 Reviews

Review of SMS (Special Mail Services) Courier

By Guest. on 25th Jan 2008

Guest.'s Ratings
Value for money1/10
Overall value1/10
no Guest.'s recommendation

Good Points

Ummh ....none.

Bad Points

Delivery times
Delivery notice
Attitude
Website

General Comments

Deliever between 9 and 5 weekdays. Anyone with a job will not be there. I reorganised delivery to my work, the courier rang to say he was in the loading bay and would wait five minutes. Given I work in one of the largest office blocks in the country that has a shopping centre below I neither know nor have access to the loading bay. Can't believe anyone uses this company.

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1 Comment on Review by Guest. for SMS (Special Mail Services) Courier

  1. katesms Rank: Major on 30th Jan 2008

    My name is Kate Slough, Head of Customer Concerns for SMS.
    I would be happy to investigate the problems you mention. Please contact me on my company e-mail of kslough@specialmail.co.uk with your name and full postal address, and I will be able to provide a response to your concerns directly to you.
    Many thanks,

    Kate Slough - Head of Customer Concerns.



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