The Mobile Phone Company Review

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1.9 stars
Average rating for this product is: 1.9 out of 5

From 0 ratings and 16 reviews

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Guest's Review of The Mobile Phone Company

24th Jan 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Quality of service
    0 stars
  • Goods purchased & cost
    mobile phone
  • Layout of shop
    0 stars
Good Points

none


General Comments

I received a call from the Mobile Phone Company saying my contract with Orange was up for renewal. I questioned this but they said they knew this as they provided my last phone. They offered me a better deal with 3, better phone etc. so I decided to go ahead with them. The phone arrived the next day and as advised I phoned Orange to get my pac number. Orange said my contract was not up for another 5 months and it would cost me £70 to get this. I phoned MPC back and they didn't say much other than send the phone back. Since then I have checked my direct debits and not 1 but 2 have been set up by MPC, one with 3 and 1 with Fonesure! Apparently Fonesure provide insurance however insurance was never mentioned in the phone call. When I explained this to Mob Phone Company they said I would have been told about this in my second quality control phone call from them - which I've never received!!!

I basically phoned to complain today and they were not in the least bit interested.

To sum up I think they have been rubbish and would not recommend them at all!

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