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| Reliability | 7.8/10 |
|---|---|
| Customer Service | 8.3/10 |
| Speed Consistency | 8.3/10 |
| Value for Money | 8.3/10 |
| Reviewer Rating | 8.3/10 |
| Overall Rating | 6.8/10 |
By Guest. on 22nd Jan 2008
| Reliability | 8/10 |
|---|---|
| Customer Service | 10/10 |
| Speed Consistency | 9/10 |
| Value for money | 10/10 |
| Overall value | 10/10 |
| | |
There have been hardly any technical problems at all, and whenever I have had to ring the customer service team with an enquiry or a problem, I have never had to wait and have always had a very friendly and helpful person to help. The problem has always been solved immediately and with no hassle. A huge improvement on some of the big broadband providers.
I highly recommend them.
None so far
I have been a Newnet customer for a couple of years now, and I have been really impressed with their service.
With Newnet, I feel like I have all the "small company" benefits (friendly customer service, tailored package), with all the "big company" advantages (great service and technical support).

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