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| Content | 4.1/10   |
|---|---|
| Reliability | 4.1/10 |
| Customer Service | 2.7/10 |
| Speed Consistency | 3.4/10 |
| Value for Money | 3.4/10 |
| Reviewer Rating | 3.6/10 |
| Overall Rating | 3.6/10 |
By rjnorman
on 21st Jan 2008
| Reliability | 7/10 |
|---|---|
| Customer Service | 8/10 |
| Speed Consistency | 6/10 |
| Value for money | 7/10 |
| Overall value | 7/10 |
 rjnorman's recommendation | |
Reliability.
Customer service.
BT Homehub - It looks equally hideous in black or white.
I've just moved away from BT after a year. BIG MISTAKE!!! I won't say who I've switched to - but rearrange the letters L-O-A :-)
BT provided a reliable and consistent service. I only had two gripes, the second of which wasn't a disaster:
1. My initial 4.5Mb bandwidth dropped after the first 6 weeks to 2.5Mb and stayed at that level for the rest of the year.
2. I lost connectivity overnight on one occasion whilst trying to do some work. They were performing system maintenance.
Whilst BT may not be the cheapest out there, I think they're a good example of the phrase 'you get what you pay for'.
On the whole I'd recommend them.
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