China Airlines Review

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China Airlines
3 stars
Average rating for this product is: 3 out of 5

From 2 ratings and 27 reviews

Thumb down 48% of users recommend this product

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rbroadhead's Review of China Airlines

18th Jan 2008

Overall Rating

2.5 stars
  • Value for money
    3.5 stars
  • Flight From - To
    FRA to TPE
  • Flight on time?
    4 stars
  • Comfort on flight
    3 stars
  • Flight Date
    December 2007
  • Ticket class
    Economy
  • Customer service
    1.5 stars
  • Quality of food
    3 stars
Good Points

Flight was on time and my baggage arrived in one piece


Bad Points

Unproffessional, insecure and nervous ground staff at FRA. Staff are not confident and cannot give you proper answers.


General Comments

The ticket price was excellent, but they must improve on the human factor their staff. They all need to improve their ways of talking. Even the cabin announcements in English were pathetic! Boarding was a kindergarden treat; had to present my boarding pass 3 times and still they forgot to take my flight coupon. Then one chinese staff came to my seat and made me feel like a criminal, trying to cheat the airline. No apology when they found out that my ticket was found already! Very embarrassing!!!

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