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Picture courtesy of Big Brother Fan.
| Quality of service | 1.9/10 |
|---|---|
| Layout of shop | 3.9/10 |
| Value for Money | 3.1/10 |
| Reviewer Rating | 2/10 |
| Overall Rating | 2.1/10 |
By Shell38342 on 17th Jan 2008
| Goods purchased & cost | Comet |
|---|---|
| Quality of service | 0/10 |
| Layout of shop | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
| | |
none
annoying staff, sales offers that don't exist, if they have the item in it is no longer the price in the flyer, no customer service
I went to my local comet (30 mile round trip) to purchase some cordless phones they had in their sales flyer £29.99 usually £79.99. I picked up a flyer as I walked in the shop and they where advertised at this price, but on the self they where priced at £79.99, I asked to see the manager and she pointed out the small print saying 'Prices and offers correct at time of going to press. Prices and offers may vary' and she was not going to let me have them at the sale price. When I got home I e-mailed a complaint, they got back to me the next day asking the store address, I e-mailed it straight back to them, the next day I had another e-mail saying thanks for the e-mail, so I e-mailed back again asking if they had an answer for me, I was e-mailed back again saying sorry but they don't have to stick to the price, as that phone was no longer on offer. Since them I have had another e-mail back for each one I sent asking me what I though of the e-mail service.
It seems very strange in these sales flyers that most of the good offers are never in stock or when they are they are no longer on offer. I will never use Comet again and would not recommend it to anyone. When I went there to buy a new cooker the annoying sales women tried to sell me a microwave as well and wouldn't leave me alone, so I ended up going next door to Curry's to buy it, everytime you go in the shop she keeps following you around and if you do buy anything she follows you to the till.

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