air transat review

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Average Ratings
Flight on time?7.2/10 Based on 8 ratings
Customer service4.1/10 Based on 6 ratings
Comfort on flight3.6/10 Based on 5 ratings
Quality of food4.4/10 Based on 7 ratings
Value for Money5.2/10
Reviewer Rating4.3/10
Overall Rating4.9/10 Based on 10 ratings
44% Recommended4 out of 9 Reviews

Review of Air Transat

By elance on 12th Jan 2008

elance's Ratings
Flight Date11/07
Flight From - ToGlasgow, UK
Ticket classEconomy
Flight on time?5/10
Customer service0/10
Comfort on flight2/10
Quality of food2/10
Value for money4/10
Overall value1/10
no elance's recommendation

Good Points

Price, at the time, was competitive with other discount airlines.

Bad Points

Poor food, limited options for those with dietary restrictions, some rude staff in Glasgow airport, tiny seats, little leg-room, lights frequently don't work.

General Comments

I would not recommend this airline to anyone. I have had several poor experiences with them, and now happily fly with Zoom or Thomas Cook - neither of which are significantly more expensive, but have much better customer service. In particular, their treatment of my fragile cargo was awful - it came down with all the other items on the baggage carousel! Not worth the hassle.

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