Titanic Sinks www.titanic-sinks.co.uk Review

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1.4 stars
Average rating for this product is: 1.4 out of 5

From 0 ratings and 21 reviews

Thumb down 24% of users recommend this product

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Guest's Review of Titanic Sinks www.titanic-sinks.co.uk

12th Jan 2008

Overall Rating

1 stars
  • Value for money
    0 stars
  • Customer service
    Non-Existent
  • Quality of website
    1.5 stars
  • Goods purchased & cost
    355
  • Delivery
    On time
Good Points

Excellent prices, quick delivery.


Bad Points

No customer service, no phone contact (voicemail only).

If you have problem, no matter how small, it magnifies.


General Comments

Do not use this company if you expect any service whatsoever. If you have any problem, no matter how small, you will not get it resolved.

I had to return an item which was incorrectly ordered and was subjected to unhelpful emails. When they did finally consent to my returning the item they told me to return it to their supplier (who in turn told me to return it to titanic sinks).

Confused?

Still Titanic refuse to acknowledge that the item must be sent to them and insist on having me send it to their supplier (who refuses to accept it). In the end I sent it to Titanic who refused delivery and it was returned to me.

How to return the unreturnable? I feel as though I'm in the twilight zone (!)

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