Guest's Review of ING Direct Savings Account
11th Jan 2008
Overall Rating
- Value for money
- Type Of AccountRegular Savings
None
Bad Points
Customer service
General Comments
After my bank was closed, my funds were transferred to ING Direct. During this transition, a cheque bounced even though funds were available in the account. The customer service department at ING Direct were not helpful or empathetic to my difficulties. They are not refunding NSF fees that have been assessed even after I faxed extensive documentation of their error. I would not recommend this bank to my worst enemy.
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