ing direct savings account review

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Average Ratings
Value for Money6.5/10
Reviewer Rating5.8/10
Overall Rating5.8/10 Based on 13 ratings
55% Recommended6 out of 11 Reviews

Review of ING Direct Savings Account

By Guest. on 11th Jan 2008

Guest.'s Ratings
Type Of AccountRegular Savings
Value for money0/10
Overall value0/10
no Guest.'s recommendation

Good Points

None

Bad Points

Customer service

General Comments

After my bank was closed, my funds were transferred to ING Direct. During this transition, a cheque bounced even though funds were available in the account. The customer service department at ING Direct were not helpful or empathetic to my difficulties. They are not refunding NSF fees that have been assessed even after I faxed extensive documentation of their error. I would not recommend this bank to my worst enemy.

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