Have a picture of Boots www.boots.com?, please send it to us.
| Customer Service | 4.5/10   |
|---|---|
| Quality of website | 4.8/10 |
| Value for Money | 7.8/10 |
| Reviewer Rating | 5.3/10 |
| Overall Rating | 4/10 |
By MrsMW on 9th Jan 2008
| Goods purchased & cost | 56 |
|---|---|
| Customer service | N/A |
| Delivery | Still waiting |
| Quality of website | 0/10 |
| Value for money | 7/10 |
| Overall value | 3/10 |
 MrsMW's recommendation | |
Has both expensive and ordinary brands; you can get bonus points on the Advantage Card.
Poor website.
When I ordered something of boots.com I had to give loads of personal details - some of them twice like my telephone number which is asked for in two places - some of them irrelevant like my birth date. If you navigate back you lose your order. If you search you can't find where you are and you have irritating introductory pages to each brand that got me no-where. Worst of all, when I tried to pay they did some bank verification that didn't work and they lost my order, eventually after a long wait.
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