Samsung RS21WCNS 20.1cu ft American Style Fridge Review

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Samsung RS21WCNS 20.1cu ft American Style Fridge
2.9 stars
Average rating for this product is: 2.9 out of 5

From 7 ratings and 7 reviews

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Jcarrell's Review of Samsung RS21WCNS 20.1cu ft American Style Fridge Fridge Freezer

Overall Rating

1 stars
  • Value for money
    1.5 stars
  • Special Features
    Not supplied
  • Durability
    0.5 stars
  • Service & Support
    0 stars
  • Owned Product For:
    More than 1 year
  • Ease of Use
    3 stars
  • Style
    3.5 stars
Good Points

Loads of room, nice looking fridge


Bad Points

Problems usually after warranty runs out.


General Comments

Probably just after two years of ownership (when the warranty has just run out) it will develop a fault. The fridge part will start to make some noise which will increase, what is happening is a major build up of ice in the fan compartment and the fan hits the ice causing the noise. Eventualy the noise will stop - the ice has won completely stopping the fan. Then the temperature will rise in the fridge. Ther are some very expensive repairs for this problem but I have yet to read of anyone who has fixed it competely, the problems usually return.
This is a very common fault with the samsung I have one and this happened to me there are at least 6 forums on the internet full of people with the same fault.


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Members' Comments onJcarrell's Review

  • jratalktalknet on 16th Mar 2008

    I have had the same series RS21 Side by Side Refrigerator and have had exactly the same experience. After just over two years I was faced with a bill for £300 to repair. Samsung customer care are unhelpful, any product is only as good as the support you get from the manufacturer, particularly when there is a design fault. Keep clear of these unreliable appliances.

  • reviewcrs on 1st Sep 2008

    I have had exactly the same problem. Model RS21NCSW bought in Bangalore India in Aug 2005. June 2007, we started hearing loud noises, called a technician, there was ice build up. Repeat that ad naseum. Unresolved, unhelpful technician (I believe they don't know how to fix it and Samsung apparently isn't helping them).