MBNA Platinum Plus Card Review

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MBNA Platinum Plus Card
1.2 stars
Average rating for this product is: 1.2 out of 5

From 2 ratings and 53 reviews

Thumb down 17% of users recommend this product

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Guest's Review of MBNA Platinum Plus Card

8th Jan 2008

Overall Rating

0 stars
  • Value for money
    0.5 stars
  • Loyalty scheme
    No
  • Used card for
    6 - 12 Months
  • Customer service
    0 stars
Good Points

None


Bad Points

Abysmal customer service;


General Comments

I had a MBNA Conran Credit card which promised cashback (see countless websites if you do a search on Google). The credit card was closed down all of a sudden and, to cut a long story short, I have missed out of receiving cashback on the card that I used for months. I have literally wasted hours trying to get the cashback, but MBNA have come up with every excuse in the book, going so far as to explain on seven separate occasions that the Conran card never offered cashback in the first place. I told them to check on dozens of websites, but they refuse to listen to logic! I have never witnessed such appalling customer service in my life, just being passed from pillar to post with not one person willing to take responsibility.

What MBNA have done to me is basically not give me the money they promised. It was in the Terms and Conditions of the credit card.

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