Tony Klinger's Review of Viking Direct www.viking-direct.co.uk
7th Jan 2008
Overall Rating
- Value for money
- Customer serviceNon-Existent
- Quality of website
- Goods purchased & costa chair, £49.99
- DeliveryStill waiting
Old fashioned, lacks style and isn't very functional.
General Comments
I have been inundated with paper work telling me that my ordered goods were on route, that I have succeeded in setting up an account and then found that it was incredibly difficult to get hold of anyone on the phone, or to cut through red tape directly over the net. I didn't find their systems worked well and instead of being a help were a hindrance. Years ago; when we first used their service they were better organised.
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