Obergurgl, Hotel Deutschmann Review

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2.8 stars
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beardy's Review of Obergurgl, Hotel Deutschmann Austria

6th Jan 2008

Overall Rating

2 stars
  • Value for money
    1 stars
  • Board Basis
    Half board
  • Accommodation
    3.5 stars
  • Food
    0.5 stars
  • Location
    3 stars
  • Date of stay
    12/06
  • Tour Operator
    Not supplied
  • Customer Service
    2 stars
  • Resort
    4.5 stars
Good Points

The bar, the bar staff and one of the restaurant waitresses.


Bad Points

The food!
The location


General Comments

We stayed at the Deutschman hotel for Xmas week 06. To be fair to it these comments are therefore 12m out of date but I noticed that previous entries were even older!
Whilst there we discovered that the once famous family run hotel, which had had an excellent reputation, had recently been sold by the family to another concern, so perhaps our experience may be put down to teething problems, but I could never be persuaded to stay again to find out!
Firstly it is situated on the very edge of the town, although there is a ski lift 100yards away.
We had booked half board, but the food in the restaurant was simply inedible. From memory there were 4 or 5 courses and despite the dreadful service one tended to hang on for the next in the hope that it might be edible.
The service was so bad that one tried to establish eye contact with a waitress to smile in the vain hope that she might take pity on your table and not make you wait any longer. It wasn't very effective as all but those pleading for attention were at it! In the end we wrote off most of the meals and ate out.
To add insult to injury, when we arrived we quickly discovered that we seemed to be the only family who had not purchased by 'Last Minute .com' and had therefore paid more than double everyone else, despite only having booked it less than a month before!

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