bosch kgn34v00gb review

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By GD of Harrow on 6th Jan 2008

GD of Harrow's Ratings

Owned Product For:	More than 1 year
Special Features	The time scale is for 2 appliances as the original
Ease of Use	10/10
Durability	0/10
Style	10/10
Service & Support	0/10
Value for money	0/10
Overall value	0/10
GD of Harrow's recommendation

Good Points

Bad Points

Thrice the Refrigerator became warm.

General Comments

I bought this fridge freezer in June 2006. The problem happened in January 2007. Telephoned customer services who said they couldn't send an engineer for 10 days. Did fit me in for a cancellation. The engineer took 2 hours with a hairdrier defrosting behind the appliance and said it was some sort of blockage. Four months later it happend again. I argued with the customer services and they said they would liaise with the engineer when he came. He took one look at the back of the freezer and immediately phoned and agreed with them to exchange the original one for a new one.

When the deliverers brought the new one they told us this was a known design problem and that the item had been modified and that we should not have a problem with the new one. Now 6 months later the same defect has occurred with the new one. I asked if they would come and just take the fridge freezer away as I no longer wanted it and they refused.

I would never buy a Bosch appliance again.

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Total Respect: +1