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- srikrish's review
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Picture courtesy of Cathy Fuller.
| Flight on time? | 7.3/10   |
|---|---|
| Customer service | 5.4/10 |
| Comfort on flight | 3.8/10 |
| Quality of food | 4.9/10 |
| Value for Money | 4.5/10 |
| Reviewer Rating | 4.7/10 |
| Overall Rating | 4.7/10 |
By srikrish on 5th Jan 2008
| Flight Date | 09/2007 |
|---|---|
| Flight From - To | SFO-HKG and back |
| Ticket class | Economy |
| Flight on time? | 7/10 |
| Customer service | 1/10 |
| Comfort on flight | 2/10 |
| Quality of food | 7/10 |
| Value for money | 5/10 |
| Overall value | 4/10 |
 srikrish's recommendation | |
The food with cathay is the best part. They constantly keep asking you for food or drink. But being a veggie, I cannot enjoy that luxury too.
The service both during check-in and in the flight is just short of hustling you. I think the problem comes because of the inexperienced flight crew they always seem to have. Plus, I fly SFO-HKG, which is always overbooked and adds to the misery.
I have also seen varying levels of service to different people. Some people will be allowed to carry more than the allowed carry-on baggages, while others will be asked to check-in or discard the baggage. Even within the flight, they give blankets and eye-visor to only selective people.
The plus point is their fare typically ends out to be $200 lower than Singapore per ticket, which is why I still fly this airline.
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