American Express Centurion Black Review

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go to www.americanexpress.co.uk

Average rating for this product is: 3.5 out of 5

From 30 ratings and 105 reviews

61% of users recommend this product

Guest's Review of American Express Centurion Black

4th Jan 2008

Overall Rating

Value for money
Loyalty scheme
Yes

Used card for
1 year and over
Customer service

Good Points

This card gets you good service outside of AMEX.

Bad Points

Travel - Emailing and phoning everyday to get someone, just anyone to answer questions.

General Comments

Going into our 2nd year with Centurion we have found the service is not what is advertised. We now make our own bookings online and are looking for a good travel agent. Over priced and under serviced. Last April requested a booking for a resort and still waiting for answer, we have since booked it on AMEX ourselves. This is not a one off, we should just go back silver.

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