American Express Centurion Black Review

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American Express Centurion Black go to www.americanexpress.co.uk
3.5 stars
Average rating for this product is: 3.5 out of 5

From 30 ratings and 105 reviews

Thumb up 61% of users recommend this product

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Guest's Review of American Express Centurion Black

Overall Rating

2.5 stars
  • Value for money
    2.5 stars
  • Loyalty scheme
    Yes
  • Used card for
    1 year and over
  • Customer service
    2.5 stars
Good Points

This card gets you good service outside of AMEX.


Bad Points

Travel - Emailing and phoning everyday to get someone, just anyone to answer questions.


General Comments

Going into our 2nd year with Centurion we have found the service is not what is advertised. We now make our own bookings online and are looking for a good travel agent. Over priced and under serviced. Last April requested a booking for a resort and still waiting for answer, we have since booked it on AMEX ourselves. This is not a one off, we should just go back silver.

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