My Travel Review

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My Travel
2.1 stars
Average rating for this product is: 2.1 out of 5

From 9 ratings and 97 reviews

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Carl1111's Review of My Travel

3rd Jan 2008

Overall Rating

1.5 stars
  • Value for money
    0.5 stars
  • Flight From - To
    Gatwick - Sanford!
  • Flight on time?
    0.5 stars
  • Comfort on flight
    1.5 stars
  • Flight Date
    October 2007
  • Ticket class
    Economy
  • Customer service
    2.5 stars
  • Quality of food
    0.5 stars

OutBound To London Gatwick to Sanford On 16th Oct 07, We Are suprised to see no delay! We were happy with mytravel customer services prior to trip. Boarded on time and generally had good trip out. However the food once again was not up to scratch and crew were very unprofessional. The plane was one of their airbus a330 or something along those lines, it was very small for a long hawl. 2-4-2 very squashed with lots of legs in the aisle. Every time someone got up to go to the loo you knew! they had no choice but to nudge you! Plane only had one toilet for economy! However we did not know that this was going to be a brilliant flight compared to the disaster we had on the way back. We were scheduled to leave Sanford at 18:45 local time. We arrived in good time for check in. Arrived at 15:00 only to be told that our plane had a technical problem and that it hadn't left Gatwick yet (8Hour Flight)... so we arrived at Sanford at 15:00 only to be checked in as normal! and then shipped off to a hotel for dinner. Now with no luggage apart from carry on so couldn't freshen up or change! However we had to be back at the airport by 11 so security could go home!. so we were back at 11 with now only 5 hours to kill in departures with NOTHING open apart from an over priced shop. Finally got on board! no one really saying anything we were that annoyed at it all. we took off and were given our 'dinner' at about 4 in the morning! funally enough it was terrible and alot got sent back. Cabin then settled down for the night/day what ever it was!.... woke up with somone bashing into you and with somone opening a window shutter! GREAT! The crew were better on the way back! and they were in same situation as us! they were generally helpful and some were very chatty! :) ............ finally landed at Gatwick at 17:00 ish! ........... I was talking to another passenger and she flew in previous that week and she had the same problem! this 'Technical' hitch is not sorting itself out! MyTravel is TERRIBLE and would NEVER recommend them! even if they are cheapest!

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