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- suichyahoocom's review
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Picture courtesy of Ben Fuller.
| Ease of Use | 4/10   |
|---|---|
| Value for Money | 3.4/10 |
| Reviewer Rating | 3.4/10 |
| Overall Rating | 3.9/10 |
By suichyahoocom on 3rd Jan 2008
| Used service for | 1 year and over |
|---|---|
| Ease of Use | 6/10 |
| Value for money | 3/10 |
| Overall value | 2/10 |
 suichyahoocom's recommendation | |
Good on-line security.
Poor customer service, 3% foreign ATM fees, lots of red tape and hassle when trying to close an account.
HSBC used to be a good bank. They would answer your calls directly when calling customer service, and had a great high interest rate. They now have a horrible phone tree, and have raised many of their fees and lowered interest rates . I'm saying goodbye to HSBC.
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