Lookers Stockport, Cheshire Review

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2.5 stars
Average rating for this product is: 2.5 out of 5

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jamesw1987's Review of Lookers Stockport, Cheshire Car Dealers

1st Jan 2008

Overall Rating

0.5 stars
  • Value for money
    2 stars
  • Customer service
    0.5 stars
Good Points

Quite happily sold me the car good customer service.


Bad Points

After-service absolutely terrible.


General Comments

I bought as new Renault Clio on June 21st 2006. The interior trim on the seat kept coming adrift. After sending into Lookers Stockport in November 2006 to have the problem sorted, I re-collected the car and they told me that they had re-ordered new seat covers due to manufacturing defect.
I thought "fine, fair enough". I sent the vehicle back in, as I was told the seat covers had arrived. No such thing - when I dropped the car off, no courtesy vehicle was available or anything.
After a phonecall with Lookers Stockport explaining the information, I wasn't happy with their response and they still couldn't sort it out.
I am now really dis-heartened and will not buy a Renault again.

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