Alliance & Leicester Premier Direct Current Account Review

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1.6 stars
Average rating for this product is: 1.6 out of 5

From 0 ratings and 18 reviews

Thumb down 33% of users recommend this product

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blackwaterman's Review of Alliance & Leicester Premier Direct Current Account

Overall Rating

2.5 stars
  • Customer Service
    1.5 stars
  • Ease of use
    3 stars
Good Points

Routine current a/c works ok via internet.


Bad Points

Very reluctant to communicate with their customers, interposing as many obstacles as possible. Deceptive savings rates. Low ISA rates.


General Comments

Alliance & Leicester Premier Direct Current Account is best ( then it's all YOUR fault)! Telephoning involves the now-normal muzak and long wait, at your expense. Transferring non-routine large amounts using their premium-rate CHAPS service failed twice, but I got refunds after writing complaints.

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LenderAccountDescriptionInterestAEROverdraft  
Overdraft LimitOverdraft Rate
Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
Alliance & LeicesterPremier CurrentEnjoy Free annual multi-trip European travel insurance and earn 0.50% AER on balances up to £2,500.Monthly0.50%0.00%£2,000.00
NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%18.49%n/a