dizietsma's Review of My Travel
31st Dec 2007
Overall Rating
- Value for money
- Flight From - ToGLA-ACE
- Flight on time?
- Comfort on flight
- Flight DateDec 07
- Ticket classEconomy
- Customer service
- Quality of food
Outbound flight on time
Crew were friendly and helpful
Bad Points
Inbound flight delayed 3hrs
I found the planes were quite frankly filthy
General Comments
We actually flew on a TCX plane with mixed crew and MYT flight number. Outbound was fine - on time, smooth ride, pleasant service.
Inbound was delayed - due away at 1630 but didn't start boarding til 1845 and in air 1930 after confusion over baggage. TCX had lost a plane to a technical early morning in GLA and had been trying to catch up all day according to the captain. Could have been worse though as some pax from the 1230 delayed GLA departure were on our flight (and some were not - God knows when they got home). We decided just to chill out about the delay and relax at ACE (which is not the worst airport to get stuck at esp now they have the outdoor lounges airside) but if I had been on the 1230 I'd have been really stressed out esp as there was no information given about the delays whatsoever. Felt sorry for the FAs as they were obviously completely worn out but to their credit stayed pleasant and polite throughout.
We paid for extra legroom seating and that made a big difference - I would never fly with either MYT or TCX (or indeed TOM or FCA) without that.
My only real gripe was with the plane - it was quite simply disgustingly dirty - tray table was sticky and the toilets unpleasant. Even on a quick turnaround on a delayed service it is not unreasonable to expect the plane to be cleaned.
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