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| Customer service | 1.3/10   |
|---|---|
| Value for Money | 2.5/10 |
| Reviewer Rating | 1.5/10 |
| Overall Rating | 1.9/10 |
By Guest. on 30th Dec 2007
| Customer service | 3/10 |
|---|---|
| Banked with company | 1 year and over |
| Value for money | 5/10 |
| Overall value | 4/10 |
 Guest.'s recommendation | |
Interest paid on current account. Cnvenient to be able to bank out of hours.
No counter service, which wouldn't be too bad if the "hole in the wall" machines actually worked and they issued cards on time. Unhelpful phone staff. Downloaded statements are in an unhelpful .CSV text format.
After ten years as a sole trader I decided it was about time I opened a separate business account. Having been told it would take a few days to open, it took about a month. Although I can pay in cash through holes in the wall, these do not always work and Abbey are not prompt in renewing cards. So I pay a price for having interest paid on my current account.
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